VITOR PAULINExecutive profile · Version for HR and executive search Book a call ↗ Full profile ↗
Photo of Vitor Paulin
Available · São Paulo · Brazil and international

Vitor Paulin

Marketing & Branding · Growth · Revenue · Products professional
for 360 scale and growth

CMO · CMGO · Director · Head · CMO as a Service · Advisor

15+ years across global agencies, consulting and C-level roles in the new digital economy. I lead marketing end to end, from branding to performance, CRM and BI, connected to sales, product, data and P&L. I have reported directly to CEOs and partners, leading matrix teams of 60+ professionals in B2C, B2B, SaaS, EdTech and iGaming.

This is the short version, a 2-minute read. The full profile covers my way of working, the 9 cases with context and challenge, the KPIs and the 90-day plan in detail.

Marketing 360 · about a 15-minute readSee the full profile
At a glance · 30 secondsUpdated · Oct 2026
Seniority
C-Level
CMO, CMGO, CDGO and Executive Superintendent since 2020
Experience
15+ years
Career since 2010: agency, consulting and in-house
Largest team led
60+ people
Matrix team across marketing, growth, product and data
Reporting line
CEO and partners
A seat at the business decision table
Financial management
Budget and P&L
Marketing spend backed by a return rationale
Industries
5 industries
iGaming, B2B credit, SaaS, education and major brands
Languages
PT · EN · ES
Native, advanced and intermediate (LATAM)
Mobility
São Paulo
Open to travel and to national or international relocation

01 · Profile and role fit

Where my profile can contribute.

My profile across five dimensions, plus the roles and contexts where my experience fits best. I am happy to talk about an executive role, CMO as a Service, a project, advisory or mentoring.

Professional profile in five dimensionsCV summary
StrategyIntegrated Marketing & Growth

Strategic leadership of marketing and growth end to end: branding, performance, acquisition, CRM, retention, customer experience, digital products, BI and analytics, with data-driven growth models.

Go-to-marketMonetizationCustomer lifecycleChannel expansionCommercial performance
FinanceP&L and investment efficiency

Ownership of P&L, budget and profitability, connecting marketing, growth and revenue decisions to company goals: revenue, acquisition efficiency and financial sustainability.

CACLTVROIARPUMRRGGRConversion
OperationsBuilding, transforming and scaling

Setting up processes, governance, KPIs and management routines, bringing marketing, sales, product, technology and data together to redesign strategy and put initiatives into practice.

TurnaroundGrowth accelerationDigital transformationNew revenue streams
PeopleLeading multidisciplinary teams

Matrix structures of 60+ professionals, hiring and developing teams, setting clear priorities, managing performance and aligning areas.

BrandingPerformanceCRMProductBI & AnalyticsCommunications
GovernancePartnering with senior leadership

Working closely with CEOs, partners and senior leadership on strategy, investment decisions, business development and tracking results.

Regulated marketsHigh complexityCompetitive markets
Target roles

Marketing leadership with a business view

  • CMO · CMGO
    Chief Marketing (& Growth) Officer, reporting to the CEO
  • VP or Director of Marketing & Growth
    Brand, acquisition, CRM, revenue and data under one goal
  • Head of Marketing, Growth or Digital
    In scale-ups and companies in transformation
  • CMO as a Service · Advisor · Mentor
    Projects, boards and support to leadership teams
Business contexts

Industries and business models I have worked in

Regulated iGamingB2B credit and dataSaaS · FintechEducation · EdTechConsultingGlobal agencies
B2CB2BRecurring revenueE-commercePhysical + digitalRegulated marketTurnaroundBuilding new functions
Start-upBuild from scratch

Positioning, channels, team and first KPIs.

Done at Luck.bet · Conquer
Scale-upScale what works

Conversion and recurrence with CAC under control.

Done at Vhsys · Conquer
Grown-upProtect margin and base

Retention, new revenue, turnarounds.

Done at Aposta Ganha · Grupo Ser
EnterpriseIntegrate teams and data

Governance, with every area reading the same numbers.

Done at Serasa · Hyundai

02 · Key results

Growth and efficiency in the same cycle.

Six numbers that sum up my career, always built together with each company's teams.

13.19

media ROI in 5 months, with only 8% of the annual budget

Aposta Ganha · 2024
+49%

GGR and +54% turnover in 6 months, in a regulated market

Luck.bet · 2025
+203%

MRR, with +54% average ticket and +267% in e-commerce

Conquer · 2020–2021
−72%

CPL and −68% cost per enrollment

Grupo Ser · 2022–2023
+21%

YoY growth (FY23) with the new Business Performance & Analytics function

Serasa Experian · 2023
−27%

CAC, with +36% trial-to-subscription conversion

Vhsys · Grupo Stone · 2021–2022

I also led national 360 campaigns with brand ambassadors: Caio Castro × Luck.bet (2025) and Luva de Pedreiro × Aposta Ganha (2024). Full cases are in the full profile.

03 · Career

From global agencies to the C-suite.

Each role with context, challenge, what I did and the main results, as in my CV. Figures show the change during my time in the role.

2020 – 2026C-Level and Director roles
2025 – 2026
Luck.bet
Chief Marketing & Growth Officer (CMGO)
iGaming · Casino · Sportsbook
Context

Online betting operator in Brazil's regulated market. Reporting directly to the CEO and partners, leading a matrix team of 60+ professionals.

Challenge

Build a 360 Marketing & Growth engine from scratch in a regulated environment, scale revenue with unit economics discipline and reduce dependence on affiliates.

Role

Performance, CRM and retention, new acquisition channels, casino↔sportsbook cross-sell, a national campaign with Caio Castro and P&L management.

+54%turnover
+49%GGR
+26%UAP
+22%FTD
2024 – 2025
Grupo Aposta Ganha
Chief Marketing, Growth & Revenue Officer
iGaming · Casino · Sportsbook
Context

Online betting operator transitioning into the regulated market.

Challenge

Turn revenue around with only 8% of the annual budget, then rebuild the operation under the new regulatory framework.

Role

Media efficiency under constraint, bonusing by customer profile, affiliate governance, compliance and KYC, CRM-led base reactivation and a campaign with Luva de Pedreiro.

13.19ROI in 5 months
84.24%of GGR target (was 48%)
+251%FTD Q1/25
+60%NGR Q1/25
2023 – 2024
Serasa Experian
Executive Superintendent of Growth · Revenue, Products and Digital Business
B2B · Credit Services
Context

Latin America's largest credit bureau, with a B2B model of data, analytics and credit solutions.

Challenge

Set up the Business Performance & Analytics function and sustain revenue growth in a mature, large-scale operation.

Role

Built the BP&A function from scratch (monetization, products and sales funnel), with a data-driven culture, BI and the go-to-market of insurance products for financial institutions.

+21%revenue FY23
+17%FY24 Q1–Q2
1stmonth to revenue (time-to-money)
2022 – 2023
Agência UM · Grupo Ser Educacional
Chief Digital & Growth Officer (CDGO)
Education · Growth & Digital
Context

Growth operation for one of Brazil's largest private higher-education groups (on-campus, online and graduate programs).

Challenge

Create an integrated, data-driven operating model to accelerate student acquisition and lower acquisition cost, with high volume and strong seasonality.

Role

Performance marketing, CPL optimization, enrollment growth, data & analytics and management of the enrollment funnel.

−72%CPL
−68%cost per enrollment
+21%graduate enrollments
2021 – 2022
Vhsys · Grupo Stone
CMO · Head of Digital, E-commerce, Marketing & Growth
SaaS · Fintech
Context

SaaS management platform (ERP) for SMBs, part of the Stone ecosystem, with recurring revenue.

Challenge

Transform marketing, digital and sales with a focus on acquisition and retention, owning P&L and integrating the group's M&A.

Role

SaaS growth, trial-to-subscription funnel, CRM and lifecycle, performance, e-commerce, BI and CAC reduction.

+36%trial→subscription
+21%MRR
−27%CAC
2020 – 2021
Conquer Business School
Chief Marketing Officer (CMO) · Head of Marketing & Digital
Education · EdTech
Context

Business and professional education school, with revenue from courses, subscriptions and e-commerce.

Challenge

Turn Marketing & Digital into a data-driven, multidisciplinary model, scaling recurring revenue and e-commerce.

Role

Grew the team from 6 to about 30 people and led growth, performance, e-commerce, pricing, CRM and analytics, owning P&L.

+203%MRR
+54%average ticket
+267%e-commerce
2019 – 2020Consulting
2019 – 2020
Accenture Interactive
Senior Executive Manager · Business Development & Design
Consulting · Business Design
Context

Global business and technology consultancy, with revenue from new contracts across multiple industries.

Challenge

Shape new business, lead pitches and design strategy, digital transformation and go-to-market for major brands.

Role

Business development and design for Google LatAm, Vale, Bayer, Votorantim, SKY, Novartis, DPSP and Shell, leading squads.

10major accounts
2010 – 2019Agencies
2018 – 2019
Cadastra · Grupo DBG
Digital Director of Operations & Account Group
Agency · Google Agency of the Year 2018
Context

Digital marketing and performance agency, with accounts such as Smiles and Grupo Renner.

Challenge

Grow strategic accounts, win new contracts and bring large digital operations in-house.

Role

Account group management, performance and media, CRM and DMP (Salesforce), BI, e-commerce and new business. Won the Grupo Renner account.

+150%Smiles contract
2014 – 2018
Z+ · Grupo Havas
Manager → Director of Digital Accounts
Agency
Context

Global communications group, with CAOA Hyundai, Subaru, Starbucks, JHSF and DIA Supermercados.

Challenge

Lead strategy, planning and digital operations for a group of accounts, delivering on KPIs and billing growth.

Role

Digital operations, media and performance, CRM, programmatic, social, BI and fee contract negotiation.

+69%Hyundai/CAOA
+9.5%above KPI · DIA
2010 – 2014
Ogilvy · Digitas LBi/Razorfish · Dentsu Aegis
Account Executive → Account Supervisor
Global agencies
Context

Claro and IBM (WPP), Renault, Michelin, P&G, BlackBerry and Terra (Publicis), and Toyota (Dentsu).

04 · Skills and leadership

What I bring to the team.

Technical skills, how I lead and how I usually organize my first 90 days in a new role.

Technical skills
Brand & communicationsBranding, positioning, product marketing, PR and 360 campaigns with ambassadors
Performance & mediaPaid media, SEO and ASO, programmatic, affiliates and influencers
CRM & retentionOmnichannel lifecycle, reactivation, VIP and loyalty, LTV
Data & growthBI and analytics, unit economics (CAC, LTV, ROI), cohorts, CRO and test & learn
Product & revenueGo-to-market, pricing, cross-sell, PLG and RevOps
Management & governanceOKRs and KPIs, budget and P&L, agile squads, compliance
Leadership style
  • Multidisciplinary teamsBrand, media, CRM, product and data together, with clear roles and room to grow.
  • Cross-functional alignmentMarketing, sales, product, data and technology working toward the same goal.
  • Managing by KPIsGoals with an owner and a cadence, and numbers used to make decisions.
  • Strategy close to executionDirection set with leadership and delivery followed up closely.
Days 1–30Diagnose and set direction

Listen to people, customers and data. Output: an executive diagnosis with the priorities.

Days 31–60Structure and execute

Goals, owners and rituals agreed. Output: an integrated plan and the executive dashboard.

Days 61–90Measure and evolve

Read results and reallocate budget. Output: the plan for the next cycle.

CMOMarketing 360GrowthBrandingPerformanceCRMBI & AnalyticsP&LUnit economicsRevOpsGo-to-marketTurnaroundiGamingSaaSEdTechB2B

05 · Education, certifications and languages

Academic background and continuous learning.

Communications at the core, with digital business and data as specializations.

MBA · 2020–2021Digital Business

FIAP

Bachelor's · 2009–2012Social Communication · Advertising

Cásper Líbero

Certifications
  • Product Growth · PM3 · 2023
  • Big Data & Analytics · FIAP · 2020
  • Digital Transformation · IBMI · 2019
  • Innovation Management · IBMI · 2019
Languages
  • Portuguese · native
  • English · advanced
  • Spanish · intermediate (LATAM)

06 · Contact

Shall we have a chat?

If the role or project connects with what you see here, I would be glad to learn about the context. I reply personally.

Email
vitorpaulin.pp@gmail.com
Phone · WhatsApp
+55 11 97504-9950
LinkedIn
linkedin.com/in/vitorpaulin
Want to go deeper?
Full profile · Marketing 360

My way of working, the 9 cases with context and challenge, KPIs and the 90-day plan in detail. About a 15-minute read.

Open the full profile ↗
→ In one sentence
Marketing connected to the whole business, from brand to P&L, with method, data and results built together with the teams.